24 Hour Service

Our dedication to your business is dictated by an on-site response time of 4 hours in the event of a full power failure to your location or the initial trouble call is free (see terms and conditions below)*.  At Texas Generation, we know your business is critical and we want to prove our services to you.

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If for any reason you are dissatisfied with your service, contact our management immediately and we will work to resolve the issue quickly and to your satisfaction.

 

 

 

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*Free trouble call requirements:

• Must be a business/commercial customer with an active account and maintenance agreement.

• Trouble call coverage is for the first 3 hours on-site from technician time of arrival.

• Coverage is for labor only and does not cover any parts or materials.

• Coverage does not cover delays due to extreme circumstances (i.e. acts of god).

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